Inside The Hive

In the hive are all the tools you and your team need for success.
Find tutorials and support documents and videos.

Download the App

Download the Beetexting app on your desktop computer and your mobile device for easy communication wherever you are! Download the App on Your Mobile Device Navigate to the app store on your mobile device and search for "Beetexting". Download the Beetexting app on your...

Teamwork Training Videos

Learn how to use Beetexting's team features to work effectively with your team. These videos explain how to use Beetexting with your team and the main features you can utilize to communicate with your team. This tutorial is approximately nine minutes to complete. Team...

Text Your Beetexting Number

Take your Beetexting number out for a spin by texting your Beetexting number from your personal number and then sending a reply text. This tutorial is approximately one minute to complete. Text Your Beetexting Number To begin, simply send a message from your personal...

How to Set Up Business Texting – Beetexting Playbooks

What are Beetexting Playbooks? Beetexting wants to help you get the most from your business texting experience; whether you're just starting with Business Texting or ready to start texting your customers, Beetexting's Playbooks are a great resource to learn about our...

Brand Engagement Setup

Brand Engagement Build strong relationships with your customers and community. Communicate updates and exciting things happening at your company or organization. Allow others to feel as though they are a part of your greater purpose. Outline Gather Opt-ins Send Your...

Administrative Support Setup

Administrative Support Provide office managers and other administrative staff tools to communicate effectively with customers and stay organized. Outline Tags Notes Schedule Messages Create Template Messages Request Reviews Pay by Text Tags Overview For short-term...

Outbound Sales Setup

Outbound Sales Get better results from your outside sales efforts by adding SMS text messaging to your toolbelt. Sales professionals love having a business number that allows texting. They can cultivate relationships, manage new sales, share information with other...

Inbound Sales Setup

Inbound Sales Channel your inbound sales leads through Beetexting to provide space to provide a more personal touch allowing leads to feel taken care of and appreciated. Beetexting inbound sales tools keep your leads' information and your sales team organized. Easily...

Account Management Setup

Account Management Manage your clients and leads with ease. Beetexting provides many features to organize and communicate with your accounts as well as stay organized with your team. Outline Tags Notes Schedule Messages Broadcast Messages Templates Request Reviews Pay...

Customer Support Setup

Customer Support Provide customers with an easy support solution with SMS texting for customer support. From their phones, they text their questions and get a response without waiting on a website chat or on the phone. Beetexting has a powerhouse of features to...

Promotional Messaging Setup

Promotional Messaging SMS promotional messaging is a great way to spread the word about your business and gain new leads. Here are some ideas for a few industries on ways to use promotional messaging. Ultimately, all industries should use promotional messaging to gain...

Calendly Integration

We're excited to announce our integration with Calendly Our mission is helping sales and service teams develop deeper relationships with their customers through personal, conversational texting. The Calendly integration allows you more ways to interact with people who...

Getting Started with Brand Engagement

Brand engagement Keyword automations and broadcast messages are great ways to successfully interact with your audience to grow brand engagement, community interaction, special programs and events, etc. Keyword Opt-ins 1. Create Opt-In Keywords A keyword opt-in is...

Getting Started with Customer Care

Send helpful communication to your customers For this tutorial, we'll use your personal number as the "customer" you're reaching out to. (While you cannot initiate a text conversation from your Beetexting number until your business verification is complete you can...

Getting Started with Outbound Sales

Communicate with your leads and reach out to new leads. This tutorial explains how to organize your contacts with tags and how to send a broadcast (mass) message to your leads. Lead Communication and Outreach 1. Adding a Tag to Your Lead's Contact Profile For this...

Getting Started with Inbound Sales

Use Beetexting to gather and engage with your inbound leads Keywords are one way you may receive inbound leads. Follow these steps to learn how to create keyword automations that include tags and how to respond to your inbound leads. 1. Create Opt-In Keywords A...

Basics of Account Management

Learn how to use Beetexting for account management Stay in touch with your customers by sending update texts, recognizing anniversaries or birthdays, and checking in to see if they need any help. Learn how to add tags, notes, and schedule check-in messages with your...

The Basics of Customer Support

Customer Support These basic tutorials are a quick start to the myriad of tools available to you for customer support! Jump-start your business's customer support by learning how to add new users and transfer conversations. Add a New User 1. Adding a New User Users...

The Benefits of SMS Business Text Messaging for Professional Service Businesses

Professional service businesses discover business text messaging as the perfect tool for easy communication that customers appreciate. Texting is everyone's preferred form of communication and that goes beyond personal relationships into professional ones. What makes...

The Basics of Promotional Marketing

Promotional Marketing We've created some basic videos and how-to guides below in order to get your promotional marketing started quickly and easily! Our hope is you complete these three tutorials and feel comfortable executing promotional marketing efforts for your...

Get More Reviews Using Text Messages

Reviews are a great way to generate new business or seal the deal with prospects. The tough part is gathering those reviews, the good reviews that is. Sometimes it just takes a simple reminder after the fact that leads your customers to reflect on the product or...

Your Beetexting Trial: The Basics

Welcome to your Beetexting trial! We're excited to show you all the ways you can use Beetexting to communicate intentionally with your customers and sales leads. You're a busy person so we've created some really easy beginner how-to's in order for you to get...

How to Migrate from Zipwhip to Beetexting

Zipwhip Alternative How to Migrate from Zipwhip to Beetexting We know you need a solution to getting back to work quickly. With the Zipwhip Migration Tool, you can migrate your number, contacts, and conversations from Zipwhip to Beetexting easily. Make the switch and...

Zipwhip Alternative

Zipwhip Alternative We are excited to announce a new feature that makes transitioning your information from any previous SMS business-grade texting provider such as Zipwhip quick and easy! You don't have much bandwidth for tedious tasks - we understand it's important...