Brand Engagement Setup

7 min read Brand Engagement Build strong relationships with your customers and community. Communicate updates and exciting things happening at your company or organization. Allow others to feel as though they are a part of your greater purpose. Outline Gather Opt-ins Send Your Broadcast/Promotional Messages Manage Your Tags/Lists Import Contacts with a Tag Gather Opt-ins Overview If you…

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Administrative Support Setup

6 min read Administrative Support Provide office managers and other administrative staff tools to communicate effectively with customers and stay organized. Outline Tags Notes Schedule Messages Create Template Messages Request Reviews Pay by Text Tags Overview For short-term customer care tags are useful for identifying who you are speaking with, what services they have with you, who their…

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Outbound Sales Setup

13 min read Outbound Sales Get better results from your outside sales efforts by adding SMS text messaging to your toolbelt. Sales professionals love having a business number that allows texting. They can cultivate relationships, manage new sales, share information with other sales professionals, and keep their personal numbers private. Outline How to Gather Consent to Text with…

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Inbound Sales Setup

13 min read Inbound Sales Channel your inbound sales leads through Beetexting to provide space to provide a more personal touch allowing leads to feel taken care of and appreciated. Beetexting inbound sales tools keep your leads’ information and your sales team organized. Easily gain consent to message new leads with keyword opt-ins. Organize and categorize your inbound…

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Account Management Setup

10 min read Account Management Manage your clients and leads with ease. Beetexting provides many features to organize and communicate with your accounts as well as stay organized with your team. Outline Tags Notes Schedule Messages Broadcast Messages Templates Request Reviews Pay by Text Calendly Tags Overview What’s a tag? Tags are short descriptive words or phrases added…

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Customer Support Setup

6 min read Customer Support Provide customers with an easy support solution with SMS texting for customer support. From their phones, they text their questions and get a response without waiting on a website chat or on the phone. Beetexting has a powerhouse of features to deliver successful quality support to your customers while keeping your support team…

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Promotional Messaging Setup

9 min read Promotional Messaging SMS promotional messaging is a great way to spread the word about your business and gain new leads. Here are some ideas for a few industries on ways to use promotional messaging. Ultimately, all industries should use promotional messaging to gain new sales or accounts, keep current customers informed, and stay in touch….

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Getting Started with Brand Engagement

2 min read Brand engagement Keyword automations and broadcast messages are great ways to successfully interact with your audience to grow brand engagement, community interaction, special programs and events, etc. Keyword Opt-ins 1. Create Opt-In Keywords A keyword opt-in is created so people can text you a specific keyword and automatically opt-in to texts from you. How to…

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Getting Started with Customer Care

2 min read Send helpful communication to your customers For this tutorial, we’ll use your personal number as the “customer” you’re reaching out to. (While you cannot initiate a text conversation from your Beetexting number until your business verification is complete you can reply to people who initiate a conversation with you first.) Tags and Notes 1. Adding…

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Getting Started with Outbound Sales

2 min read Communicate with your leads and reach out to new leads. This tutorial explains how to organize your contacts with tags and how to send a broadcast (mass) message to your leads. Lead Communication and Outreach 1. Adding a Tag to Your Lead’s Contact Profile For this tutorial, we’ll use your personal number as the “lead”…

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