2 min read Overview Learn how to assign the licenses you purchased from RingCentral and manage the users to whom you’ve assigned a license. Assign a License Beetexting licenses you purchased through RingCentral will automatically be added to your account within a few business days following your purchase. Here are the steps to assign those licenses once…
Category: How To
Get your RingCentral Account Ready – Setup Requirements
3 min read Overview Supercharge the SMS capabilities of your RingCentral phone numbers with Beetexting. We’ll cover the basic requirements for setting up your account, activating or managing your RingCentral phone numbers within Beetexting, and managing the users that have access to your Beetexting account. If you need additional help, you can always text our Customer Support team…
Zapier + Beetexting
2 min read Integrate Beetexting with any of the over 6,000 apps that are available with Zapier. Create your Zapier Account Create an account with Zapier so you can create and manage your Zaps. You can create a Zapier account here. Connect your Beetexting Account to your Zapier Account First, you will need to get your Beetexting Integration…
Integrate Beetexting with Microsoft Teams
< 1 min read Overview This is a pretty straight forward and simple integration that can provide a lot of convenience and impact to your workflows. When Beetexting is added as an app within your Microsoft Teams account, you can access Beetexting and all of its cool features right within your Teams app. Allowing you to pin Beetexting within…
SMS in the Modern Recruitment Industry
2 min read SMS in the Modern Recruitment Industry Modern recruitment professionals face a unique set of challenges. 81% believe that hiring has become more challenging than just one year ago. It’s no wonder! Recruitment teams are being asked to do more with fewer resources than at almost any point in the last 10 years. Recruitment teams are…
Business Communication and Customer Preferences in SMS and Email
3 min read Business Communication and Customer Preferences in SMS and Email While texting and email have both been popular forms of business communication, mass SMS solutions have advanced to the point of being a viable alternative to email for business communication. And though both offer unique strengths, understanding the nuances of when to use each can…
Happy Customer Support Teams: How to Reduce Customer Abuse Using Automation
2 min read Happy Customer Support Teams: How to Reduce Customer Abuse Using Automation Customer support teams often find themselves at the forefront of customer interactions. While most of these interactions are positive, there are instances where support teams face challenging situations, including dealing with irate or abusive customers. Automation, especially in the realm of text messaging…
Striking a Balance While Using SMS Automation in Customer Messaging
3 min read Striking a Balance While Using SMS Automation in Customer Messaging Every company has its own way of getting its message across; for some, it’s through direct mail, and for others, it’s meetings or conferences, but one method gaining a lot of popularity nowadays is business texting. The ease of contacting customers, employees, and clients within…
Enhancing Customer Experience with Communication Advocate AI
3 min read In today’s competitive business landscape, creating a positive customer experience is paramount to a company’s success. Not only does it provide a cost-effective means of retaining existing customers, but it also cultivates customer loyalty and drives increased profits. Surprisingly, even a modest increase in customer retention rates, such as 5%, can result in substantial profit…
RingCentral Number Activation Help
4 min read Below are step-by-step instructions to get things lined up. Alternatively, you can use the following link to schedule a screen-sharing session for us to walk you thru this process: Schedule a Meeting Start Here For you to supercharge one of your company’s RingCentral phone numbers with Beetexting, these two things must be true: 1.)…