2 min read Happy Customer Support Teams: How to Reduce Customer Abuse Using Automation Customer support teams often find themselves at the forefront of customer interactions. While most of these interactions are positive, there are instances where support teams face challenging situations, including dealing with irate or abusive customers. Automation, especially in the realm of text messaging…
3 min read Striking a Balance While Using SMS Automation in Customer Messaging Every company has its own way of getting its message across; for some, it’s through direct mail, and for others, it’s meetings or conferences, but one method gaining a lot of popularity nowadays is business texting. The ease of contacting customers, employees, and clients…
3 min read Revolutionzing Recruitment: Beetexting’s Features for Modern Hiring Agencies The recruiting industry, now more than ever, stands at the precipice of technological disruption that will make the competition for strong candidates even more fierce. That’s why it’s crucial for recruitment agencies to leverage these new tools to expand their network with new candidates – all…
3 min read In today’s competitive business landscape, creating a positive customer experience is paramount to a company’s success. Not only does it provide a cost-effective means of retaining existing customers, but it also cultivates customer loyalty and drives increased profits. Surprisingly, even a modest increase in customer retention rates, such as 5%, can result in substantial profit…
4 min read Below are step-by-step instructions to get things lined up. Alternatively, you can use the following link to schedule a screen-sharing session for us to walk you thru this process: Schedule a Meeting Start Here For you to supercharge one of your company’s RingCentral phone numbers with Beetexting, these two things must be true: 1.)…
3 min read Text Message Marketing Drip Campaigns What is a drip campaign? Drip campaigns are marketing campaigns created in advance on a predetermined schedule that send time-released automated messages. Statistically, sending consistent messages to your customers and leads increases the likelihood of repeat purchases and nurtures your leads through the sales process. Email Drip Campaigns V. SMS…
5 min read How to Conquer Long Sales Cycles with SMS CRM and Marketing Automations Businesses with high-value products/services that are expensive, complicated, and/or disruptive to implement experience long sales cycles. Solutions such as changing financial advisers, banks, consulting firms, or insurance agencies are not necessarily expensive, but very disruptive. And solutions like upgrading equipment, changing CRM software,…
3 min read ‘Tis the season for thinking of others and giving thanks. The holiday season is a busy time of year for everyone – there’s a lot to accomplish both at work and home. SMS automations allow you to work smarter, setting holiday reminders, keyword autoresponders, out-of-office notifications, Christmas salutations and more ahead of time. It can…
4 min read 2023 is Right Around the Corner Increase your lead conversion rate in 2023 using SMS text messaging. The fourth quarter is here and that means planning for 2023. There’s a lot to plan, and that includes your goals for new customers, retaining current customers, and spreading the word about your brand. Mobile users continue to…
2 min read Can you delete conversations and contacts from Beetexting? The quick answer is no, but we have some solutions for you. By using our archive conversation and block contact features, you can control where conversations appear and choose which contacts can communicate with you. I want to delete Conversations While we don’t offer the ability to…