The Power of Automated SMS Appointment Reminders – Reducing No Shows with Beetexting

3 min read The Power of Automated SMS Appointment Reminders – Reducing No Shows with Beetexting   Missed appointments can be a significant pain point for organizations that rely on a timely schedule to run their businesses. These no-shows not only disrupt schedules but also result in revenue loss. Beetexting allows small businesses, medical clinics, home service providers,…

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Happy Customer Support Teams: How to Reduce Customer Abuse Using Automation

2 min read Happy Customer Support Teams: How to Reduce Customer Abuse Using Automation   Customer support teams often find themselves at the forefront of customer interactions. While most of these interactions are positive, there are instances where support teams face challenging situations, including dealing with irate or abusive customers. Automation, especially in the realm of text messaging…

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Three Simple Features for Great Customer Service

2 min read The Beetexting platform provides a robust environment for you to tackle customer needs with your teammates together in one space under one number. The app has everything necessary to organize incoming messages, client needs, and keep things organized so nothing is overlooked. How Beetexting Business Text Messaging for Teams Works Here’s an example: Ben is…

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Send Monthly Check-in Texts to Your Customers

3 min read Remain relevant and valuable with your recurring clients by sending monthly check-in texts. Similar to checking up on a friend, SMS monthly check-ins take little effort for you and go a long way in making your clients feel valued. You know communicating regularly with your clients is important, but people get busy and sometimes your…

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Follow-up Messages for Customer Happiness

2 min read Customer happiness and retention are important to your business’s success. Your customers want quality products and services from businesses that care about their happiness and well-being. Texting is a powerful tool to deepen relationships with your customers – it’s easy, fast, and effective. Follow-up messages are one way to leverage texting to increase your customer…

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