2 min read Overview Learn how to assign the licenses you purchased from RingCentral and manage the users to whom you’ve assigned a license. Assign a License Beetexting licenses you purchased through RingCentral will automatically be added to your account within a few business days following your purchase. Here are the steps to assign those licenses once…
Category: Customer Support
Get your RingCentral Account Ready – Setup Requirements
3 min read Overview Supercharge the SMS capabilities of your RingCentral phone numbers with Beetexting. We’ll cover the basic requirements for setting up your account, activating or managing your RingCentral phone numbers within Beetexting, and managing the users that have access to your Beetexting account. If you need additional help, you can always text our Customer Support team…
The Power of Automated SMS Appointment Reminders – Reducing No Shows with Beetexting
3 min read The Power of Automated SMS Appointment Reminders – Reducing No Shows with Beetexting Missed appointments can be a significant pain point for organizations that rely on a timely schedule to run their businesses. These no-shows not only disrupt schedules but also result in revenue loss. Beetexting allows small businesses, medical clinics, home service providers,…
Happy Customer Support Teams: How to Reduce Customer Abuse Using Automation
2 min read Happy Customer Support Teams: How to Reduce Customer Abuse Using Automation Customer support teams often find themselves at the forefront of customer interactions. While most of these interactions are positive, there are instances where support teams face challenging situations, including dealing with irate or abusive customers. Automation, especially in the realm of text messaging…
Striking a Balance While Using SMS Automation in Customer Messaging
3 min read Striking a Balance While Using SMS Automation in Customer Messaging Every company has its own way of getting its message across; for some, it’s through direct mail, and for others, it’s meetings or conferences, but one method gaining a lot of popularity nowadays is business texting. The ease of contacting customers, employees, and clients within…
Three Simple Features for Great Customer Service
2 min read The Beetexting platform provides a robust environment for you to tackle customer needs with your teammates together in one space under one number. The app has everything necessary to organize incoming messages, client needs, and keep things organized so nothing is overlooked. How Beetexting Business Text Messaging for Teams Works Here’s an example: Ben is…
Send Monthly Check-in Texts to Your Customers
3 min read Remain relevant and valuable with your recurring clients by sending monthly check-in texts. Similar to checking up on a friend, SMS monthly check-ins take little effort for you and go a long way in making your clients feel valued. You know communicating regularly with your clients is important, but people get busy and sometimes your…
Follow-up Messages for Customer Happiness
2 min read Customer happiness and retention are important to your business’s success. Your customers want quality products and services from businesses that care about their happiness and well-being. Texting is a powerful tool to deepen relationships with your customers – it’s easy, fast, and effective. Follow-up messages are one way to leverage texting to increase your customer…