3 min readBusiness Communication and Customer Preferences in SMS and Email While texting and email have both been popular forms of business communication, mass SMS solutions have advanced to the point of being a viable alternative to email for business communication. And though both offer unique strengths, understanding the nuances of when to use each can…
3 min readEfficiency in Motion: How SMS is Revolutionizing Corporate Relocation Processes When companies bring in a new employee or move an existing one, the last thing they want is for that person to stress about all the logistics of the move. That’s where hiring a corporate relocation company is a no-brainer! But the competition is…
2 min readHappy Customer Support Teams: How to Reduce Customer Abuse Using Automation Customer support teams often find themselves at the forefront of customer interactions. While most of these interactions are positive, there are instances where support teams face challenging situations, including dealing with irate or abusive customers. Automation, especially in the realm of text messaging…
3 min readStriking a Balance While Using SMS Automation in Customer Messaging Every company has its own way of getting its message across; for some, it’s through direct mail, and for others, it’s meetings or conferences, but one method gaining a lot of popularity nowadays is business texting. The ease of contacting customers, employees, and clients within…
3 min readTransforming Insurance Communication: The Text Marketing Advantage Text messaging has emerged as an essential tool for insurance agents who need to connect with clients, attract new customers, and seal more deals. Beetexting takes the tediousness out of transactional messages, allowing agents to focus on the tasks that will lead to more fruitful relationships. With features like…
3 min readRevolutionizing Recruitment: Beetexting’s Features for Modern Hiring Agencies The recruiting industry, now more than ever, stands at the precipice of technological disruption that will make the competition for strong candidates even more fierce. That’s why it’s crucial for recruitment agencies to leverage these new tools to expand their network with new candidates – all…
3 min readIn today’s competitive business landscape, creating a positive customer experience is paramount to a company’s success. Not only does it provide a cost-effective means of retaining existing customers, but it also cultivates customer loyalty and drives increased profits. Surprisingly, even a modest increase in customer retention rates, such as 5%, can result in substantial profit…
5 min readEverything you need to know before implementing SMS business text messaging You’ve decided to implement business text messaging this year. Great choice! Texting is one of the fastest growing trends for both customer success and sales/marketing teams. Customers want a more personal and interactive experience with your brand 60% of customers want to actively write…
5 min readHow to Conquer Long Sales Cycles with SMS CRM and Marketing Automations Businesses with high-value products/services that are expensive, complicated, and/or disruptive to implement experience long sales cycles. Solutions such as changing financial advisers, banks, consulting firms, or insurance agencies are not necessarily expensive, but very disruptive. And solutions like upgrading equipment, changing CRM software,…
4 min readCustomer happiness is one of the hardest things to accomplish in business. Text messaging can help your business improve its customer experience and retain more clients. Studies show that it’s 6-7 times more expensive to acquire a new customer than it is to retain an existing customer. A 5% increase in customer retention can increase…
