3 min readIntro Consent plays a key role in your business’ ability to get the most out of SMS. While gathering the proper SMS consent can be done in a number of ways (learn more about gathering consent here), tracking a contact’s consent status has been a bit of a challenge for many. Beetexting and other business…
< 1 min readRingCentral Customer TCR Status Thank you for checking on your customer’s TCR status! We’re here to help you. If you have any questions please visit www.beetexting.com/rcbt and send us a message. How to find TCR status: Navigate to the customer’s admin portal Select Phone System from the top row Navigate to Business SMS from the…
3 min readIn order for a phone number to be available for activation within Beetexting, the “owner” of that phone number (or the user that it is assigned to within RingCentral). Depending on who you want to utilize within Beetexting, you may need to change up your RingCentral number assignments accordingly. Please note, changing number assignments within…
< 1 min readOverview This is a pretty straight forward and simple integration that can provide a lot of convenience and impact to your workflows. When Beetexting is added as an app within your Microsoft Teams account, you can access Beetexting and all of its cool features right within your Teams app. Allowing you to pin Beetexting within…
6 min readBusiness Texting Basics In business, we only text people who opt-in. If they want to stop receiving texts, we need to give them an easy way to opt-out. The Campaign Registry (TCR) helps the industry create clarity around this core concept that ensures SMS remains the most trusted communication network in the US and Canada….
4 min readBelow are step-by-step instructions to get things lined up. Alternatively, you can use the following link to schedule a screen-sharing session for us to walk you thru this process: Schedule a Meeting Start Here For you to supercharge one of your company’s RingCentral phone numbers with Beetexting, these two things must be true: 1.)…
< 1 min readOffering a HELP automation to whomever you’re texting with is a requirement by the Campaign Registry. In this automation, we just want to make sure the contact understands who they’re texting with, alternative methods to contact the business, and how to opt-out of receiving text messages. Just follow the following steps, create a HELP automation…
