Leverage SMS to Increase Client Retention

4 min read Customer happiness is one of the hardest things to accomplish in business. Text messaging can help your business improve its customer experience and retain more clients. Studies show that it’s 6-7 times more expensive to acquire a new customer than it is to retain an existing customer. A 5% increase in customer retention can increase…

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SMS Automations Ideas this Holiday Season

3 min read ‘Tis the season for thinking of others and giving thanks. The holiday season is a busy time of year for everyone – there’s a lot to accomplish both at work and home. SMS automations allow you to work smarter, setting holiday reminders, keyword autoresponders, out-of-office notifications, Christmas salutations and more ahead of time. It can…

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