Follow-up Messages for Customer Happiness

2 min read Customer happiness and retention are important to your business’s success. Your customers want quality products and services from businesses that care about their happiness and well-being. Texting is a powerful tool to deepen relationships with your customers – it’s easy, fast, and effective. Follow-up messages are one way to leverage texting to increase your customer…

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Get More Reviews Using Text Messages

2 min read Reviews can be a great way to generate new business or seal the deal with prospects. The tough part is gathering those reviews, the good reviews that is. Sometimes it just takes a simple reminder after the fact that leads your customers to reflect on the product or service you provided. It used to be…

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Health Screening with Text Messages

< 1 min read Using SMS to conduct health screenings is one of the most convenient ways to do so. After going through the past two years, one thing I think we can all agree on is that we want to keep our loved ones safe; including our teammates! With Beetexting, you can easily set up fully automated health…

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Understanding SMS Segments and MMS

2 min read SMS and Segments Do you remember when your text messages were limited to 160 characters? They still are…kinda. SMS messages still limited to 160 simple characters, which are called ‘segments’, in order to fit network limitations. So if somebody sends a message with 300 characters, the message is broken down into two segments of 160…

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Disclosure, Opt-in, Opt-out & Help: How to Do It

3 min read Intro Disclosure/consent text, opt-in messages, opt-out messages and help messages should all be considered when your business starts texting. Depending on how you plan on leveraging text messaging will impact how you go about putting these things into place. We’ll give you some examples of what should be included within these texts for you to…

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How to Gather Consent to Text with your Customers

2 min read Texting with your customers or prospects doesn’t start until you have one thing, permission from the individual. For the most part, it just comes down to texting people who want to be texted; but you should be aware of what the industry defines as obtaining consent for how you use text messaging. We’ll go over what constitutes consent for various use cases, as well as let you know a few…

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New Requirements to Text with 10DLC: The Campaign Registry

3 min read There are new industry standards that require Beetexting to register your text message usage with The Campaign Registry, a registry formed by wireless carriers to provide a reliable experience for businesses and consumers.   Overview  The evolution of business texting continues. Mobile Network Operators, or wireless carriers, have grouped together to form what is called The Campaign Registry. The Campaign Registry was put together…

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How to Use Lists to Increase Sales and Reduce Costs

3 min read Intro Within Beetexting, tags are the foundation of your lists. A tag can be applied to any contact, all the contacts sharing the same tag will be put on their own list together. You can then send promotional messages to those lists. Just like any form of marketing, creating detailed lists to send your marketing to can increase your success and lower…

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Your Success Team

2 min read Intro Hello! And thank you for using Beetexting. My name is Alex and I am a member of the Customer Success team here at Beetexting. We are not your typical “Customer Service/Support Reps”. While we are in fact your touchpoint to Beetexting for whatever platform support you need, we are also here as your resource to strategize the most effective ways…

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