3 min read Managing Inbound SMS in the Certification and Licensing Industry Read how businesses are using automated Broadcast Campaigns to manage FAQs and book more students Businesses in the certification and licensing industry face challenges in managing the growing volume of inbound SMS inquiries regarding any number of lifeguarding, food handling, alcohol, or other safety courses. An…
3 min read How Tony Cannoli uses SMS to Coordinate Customers and Drive Engagement Read on to learn how the food and beverage industry is harnessing Beetexting’s advanced SMS features to drive customer sales The Tony Cannoli, a family-owned business renowned for its hand-crafted Italian cannoli, sought a more efficient way to update its vast customer base about…
3 min read How Recruiters Use SMS Automation to Reduce Time-to-Hire In the fast-paced world of recruitment, efficiently using time and resources can be the difference between placing a candidate or watching them accept a role with your competitor. Recruiters are getting even smarter, and using artificial intelligence and automated solutions to cut down on repetitive tasks…
< 1 min read SMS Communication Solutions for Logistics Companies Dive into our latest case study to discover how regional logistics companies tasked with shipping large freight deliveries across the country are overcoming communication barriers with Beetexting. From challenges posed by different time zones and shifts to the quest for unified team communication, this case study will shed…
3 min read Business Communication and Customer Preferences in SMS and Email While texting and email have both been popular forms of business communication, mass SMS solutions have advanced to the point of being a viable alternative to email for business communication. And though both offer unique strengths, understanding the nuances of when to use each can…
2 min read Happy Customer Support Teams: How to Reduce Customer Abuse Using Automation Customer support teams often find themselves at the forefront of customer interactions. While most of these interactions are positive, there are instances where support teams face challenging situations, including dealing with irate or abusive customers. Automation, especially in the realm of text messaging…
