2 min read When your customers have simple questions or need help, they want quick and easy access to you. Texting provides the optimal solution for fast communication that is universally preferred over emails and phone calls. There are many instances that phone calls are necessary for complex questions and involved conversations but texting is a great solution…
Tag: customer retention
How to Setup Reminders
2 min read Texting provides many opportunities to delight your customers and keep them loyal. Whether you are a doctor’s office, counseling center, or hair salon – your customers benefit from reminders and so do you. With reminders, fewer customers miss scheduled commitments and you have more consistent attendance for appointments or events depending on your industry. Your…
Follow-up Messages for Customer Happiness
2 min read Customer happiness and retention are important to your business’s success. Your customers want quality products and services from businesses that care about their happiness and well-being. Texting is a powerful tool to deepen relationships with your customers – it’s easy, fast, and effective. Follow-up messages are one way to leverage texting to increase your customer…