4 min read Customer happiness is one of the hardest things to accomplish in business. Text messaging can help your business improve its customer experience and retain more clients. Studies show that it’s 6-7 times more expensive to acquire a new customer than it is to retain an existing customer. A 5% increase in customer retention can increase…
3 min read Remain relevant and valuable with your recurring clients by sending monthly check-in texts. Similar to checking up on a friend, SMS monthly check-ins take little effort for you and go a long way in making your clients feel valued. You know communicating regularly with your clients is important, but people get busy and sometimes your…
2 min read Customer happiness and retention are important to your business’s success. Your customers want quality products and services from businesses that care about their happiness and well-being. Texting is a powerful tool to deepen relationships with your customers – it’s easy, fast, and effective. Follow-up messages are one way to leverage texting to increase your customer…
