Tag: client happiness

Leverage SMS to Increase Client Retention

Posted on by Beetexting
Business Text Messaging

4 min read Customer happiness is one of the hardest things to accomplish in business. Text messaging can help your business improve its customer experience and retain more clients. Studies show that it’s 6-7 times more expensive to acquire a new customer than it is to retain an existing customer. A 5% increase in customer retention can increase…

Read More…

Provide Quick Access to Help with Texting

Posted on by Beetexting

2 min read When your customers have simple questions or need help, they want quick and easy access to you. Texting provides the optimal solution for fast communication that is universally preferred over emails and phone calls. There are many instances that phone calls are necessary for complex questions and involved conversations but texting is a great solution…

Read More…