Intro
Hello! And thank you for using Beetexting. My name is Alex and I am a member of the Customer Success team here at Beetexting. We are not your typical “Customer Service/Support Reps”. While we are in fact your touchpoint to Beetexting for whatever platform support you need, we are also here as your resource to strategize the most effective ways for you to use text messaging. Just as bees spread pollen, creating a fruitful plant; we spread our experience and knowledge so you get the most fruit from your labor.
What can you expect from your Success Team?
- Honesty
- Our #1 goal is your success, with or without Beetexting. We will always do our best to provide you with information to help your business be successful. That means sometimes consulting with members of our team to get you the best answers and not always advocating for more texting usage.
- Thoughtfulness
- Implementing new systems into your business is no small task. We will remain thoughtful about all aspects of your business while helping you strategize and implement texting systems to help you find greater efficiency, customer happiness, and sales.
- Teamwork
- We are your hive and have a team-first mentality. We have a team full of knowledge and experience within the texting space, we will always look beyond ourselves to help you be the most successful.
So what can we help with?
- Not sure what texting can do? Let’s talk about your business goals and determine how text messaging can help you meet those goals.
- Have a thought or idea about how you want to use texting but don’t know how to make it a reality within Beetexting? Let us help! It can be hard to discover the nuances of new software, but if we work together, you’ll be buzzing around Beetexting in no time.
- Confused about how to do something or experiencing issues? We’re here for that too!
- Not sure how to navigate and stay within texting regulations? We stay up to date on the latest industry standards and pass that along to you. If you ever have questions, just ask!
- If you have any questions regarding Beetexting or business class texting in general, please don’t hesitate to reach out! We will not always have all the answers for you, but we are your free resource to help you find those answers. This means you can focus on your business and don’t have to worry about making sure Beetexting is doing all that it can for you.
We are always available to you, 100% free, to meet and discuss Beetexting or business-class texting in general. We are your personal texting insiders!
You can always schedule a call using this link or text the Support Line (within your contacts) for assistance.
