3 min read In today’s competitive business landscape, creating a positive customer experience is paramount to a company’s success. Not only does it provide a cost-effective means of retaining existing customers, but it also cultivates customer loyalty and drives increased profits. Surprisingly, even a modest increase in customer retention rates, such as 5%, can result in substantial profit…
Tag: Communication
Texting Software for Business with Emotional Intelligence
< 1 min read Texting software for businesses enables teams to punch through the noise and deliver messages directly to customers’ phones. With this power, we thought it was even more important that these messages be in the right spirit. That’s why we created the Communication Advocate. This powerful texting feature is based on a Bible study our team…