3 min read SMS Campaigns for Recruiters: Part Three In this third and final installment of our series, SMS Campaigns for Recruiters, we dive deeper into strategies that not only attract potential candidates, but also demonstrate how recruiters are uniquely positioned to aid them on their job-hunting journeys. Because the recruitment industry is so demanding of its…
3 min read Business Communication and Customer Preferences in SMS and Email While texting and email have both been popular forms of business communication, mass SMS solutions have advanced to the point of being a viable alternative to email for business communication. And though both offer unique strengths, understanding the nuances of when to use each can…
2 min read Happy Customer Support Teams: How to Reduce Customer Abuse Using Automation Customer support teams often find themselves at the forefront of customer interactions. While most of these interactions are positive, there are instances where support teams face challenging situations, including dealing with irate or abusive customers. Automation, especially in the realm of text messaging…
