About the app
What is BigCommerce?
BigCommerce is an e-commerce platform for building and running online stores, from direct-to-consumer brands to B2B wholesale. It manages products, customers, carts, orders, and shipping in one place.
The catch is that order questions still land in inboxes, and abandoned carts go quiet before anyone reaches out.
Popular ways
Popular ways to integrate BigCommerce and Beetexting
Create automated workflows that cut busy work and get the right person texting at the right moment. A few ideas to get started:
- Text a shipping update when a shipment is created
- Remind opted-in shoppers about an abandoned cart
- Have a named account rep follow up after a B2B order
- Add new customers to Beetexting automatically
Why connect them
Why integrate BigCommerce and Beetexting?
Customers read texts. With Beetexting connected through Zapier, store events like a new order or a shipment can create a Beetexting contact and send a timely text, so buyers get answers without digging through email.
Beetexting is built for teams with many senders. For B2B and high-touch stores, each account rep can text from their own identity, so the buyer always knows who to reply to, and Compliance Agents help keep every message on the right path.
Triggers & actions
What else can you do?
Below are the triggers available today in BigCommerce and the Beetexting actions they can run on Zapier. Mix and match them, or add filters and delays in between. Want the full, always-current list? Visit Zapier.
|
When this happens in BigCommerce… |
Do this in Beetexting… |
|---|---|
| Order CreatedA new order is placed | Send MessageText the customer from their account rep or a shared store number |
| Order Status UpdatedAn order's status changes | Create or Update ContactAdd the customer to Beetexting or refresh their record |
| Order UpdatedAny order detail changes | Search ContactFind an existing contact before messaging |
| Shipment CreatedA shipment is created for an order | |
| Abandoned CartA shopper leaves items in their cart | |
| Cart CreatedA new cart is started | |
| Customer CreatedA new customer account is created | |
| Customer UpdatedA customer's details change | |
| Customer Address CreatedA customer adds an address | |
| Customer Address UpdatedA customer changes an address | |
| Product CreatedA new product is added to the catalog |
Trigger and action names as listed on Zapier on November 4, 2026. Instant triggers fire in seconds; polling triggers check on your Zapier plan's interval.